Feedback from businesses we have worked with across websites, Shopify, SEO, branding and social media.
Needed a site that actually gets the phone ringing. Was live in about two and a half weeks and the quote form has been busy since. Should have done this years ago.
I tried building the Shopify store myself and it looked awful, honestly. They rebuilt it and moved my products over. Took a few extra days only because I was slow sending photos.
Good job overall, design came out better than I pictured. First draft had some spacing issues on mobile but they fixed it the next day after I pointed it out.
Easy to deal with. They answered on WhatsApp even on a Sunday. My old site was basically a business card and now people can book online.
They kept it simple and didn't try to sell me extras I didn't need. Store looks clean and the first month was better than I expected.
We were not showing up for anything on Google. About four months in and we're on page one for a couple of local searches. Their reports are easy to understand.
Got three logo options, went with the second one. I asked for two small changes and they did them the same day. They designed our menu after that too.
My brief was a mess and they still managed to make sense of it. The brand kit has fonts, colours and how to use the logo, which my printer was happy about.
Fast and honest. Gave me a price and stuck to it.
App took about 7 weeks instead of the 5 they first said, but they told me early and kept updating me. Works fine on both Android and iPhone.
I don't usually trust agencies but they answered my questions straight. Calls from Google have gone up since we started.
My deadline was my Eid launch and the store went live two days before. It was a stressful week but they handled it.
Clean, professional and quick to load. A couple of clients have already mentioned the new site to me.
They run our Instagram now. Posts look consistent and I don't have to think about it anymore. Followers are growing slowly but steadily, not overnight.
Site looks great. I took ages to pick colours which pushed the timeline back a bit, they were patient about it.
Weekly post designs always come on time. I really like the carousel ones.
Booking form works and I get the email straight away. Did exactly what I asked for.
They set up a chatbot for website enquiries. It answers the repeat questions and passes the rest to us. Saves my team a decent amount of time.
Rankings are improving, slower than I wanted if I'm honest, but they told me up front SEO takes months. Happy so far.
Product pages look so much better now. They also showed me how to add new products myself which I appreciated.
Needed a quick first version of our app. The questions they asked at the start saved us a lot of back and forth later.
Loved the logo, got compliments straight away on my packaging. Two rounds of changes and I was done.
Simple site, simple process. I'm not technical and they never made me feel dumb about it.
Patients can book online now. They helped with the photos and text as well, I didn't have to write anything.
Local SEO set up properly and they sorted my Google Business profile. Getting calls from areas we never got before.
Store is lovely. The delivery date picker took a couple of tries to get right but it works now.
Automated our invoice emails and order updates. Boring stuff but it saves us hours every week.
Their social media plan was realistic. They didn't promise thousands of followers in a month, which is why I trusted them.
Good store and good communication. I would have liked a bit more help with product descriptions, but overall happy.
Replied fast every time I messaged. Site went live on the date they promised.
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